Management Systems and Organizational Performance : The Search for Excellence Beyond ISO9000

Management Systems and Organizational Performance : The Search for Excellence Beyond ISO9000

Editorial Reviews
Book Description
Organizations can and must be viewed as "systems." This may be the only means of achieving or exceeding the crucial ISO9000 standard of performance. Stankard's research proves that there are ways to design management actions that will enable organizations to facilitate goal-oriented performance.

About the Author
MARTIN F. STANKARD is a consultant and author based in Westford, Massachusetts. He has been a senior staff member at Arthur D. Little Inc., has taught at the Wharton School, and conducts seminars and consults on the Baldrige business excellence model.

Management Systems and Organizational Performance : The Search for Excellence Beyond ISO9000,Martin F. Stankard,Quorum Books,1567204783,Business & Economics,Business / Economics / Finance,Business/Economics,ISO 9000 Series Standards,Leadership,Management - General,Organizational effectiveness,Organizational learning,System analysis,Business & Economics / Management

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