True Change : How Outsiders on the Inside Get Things Done in Organizations
Editorial Reviews
Review
“As an operations leader, I knew that beneficial change only came when I fixed real business problems. True Change provides an insightful, but simple and practical process that helps operational leaders access and implement those right, ‘new’ ideas that will truly improve their bottom line results.”
—Bill Hanson, former vice president, Worldwide Manufacturing, Digital Equipment Corporation
“The feature of the text that resonated with me (and I am sure will resonate with individuals in positions similar to mine) is the degree to which the generalized strategies developed are in sync with my experiences. The match of the author’s observations and my experience is uncanny.”
—John M. Grace, vice president, Engineering and Technology, LVS ArvinMeritor, Inc.
Book Description
Drawing on her own long-term research and extensive work experience, Janice Klein reveals how the power of people (insiders who are able to see problems from outsider's perspective), approach ("pulling change"), and system (support infrastructure) combine to turn new ideas and concepts into institutionalized practices. In particular, certain people inside organizations "outsiders on the inside" are key to driving innovation, adaptation, and real change. Using examples from leading companies in MIT's Leaders for Manufacturing (LFM) and System Design and Management (SDM) Partnership -- such as Boeing, Intel, Motorola, Alcoa, Ford, Kodak, and others -- she shows how employees at all levels can learn how to become "an outsider on the inside," and be in the right place at the right time to discover opportunities to "pull" into their organization. Throughout, we grow to understand the perspectives of numerous "outsiders on the inside," by hearing their voices and observing their actions. The strategy Klein provides is relevant for any company that hopes to build a change capability, rather than attempt only to manage change.
True Change : How Outsiders on the Inside Get Things Done in Organizations
True Change : How Outsiders on the Inside Get Things Done in Organizations,Janice A. Klein,Jossey-Bass,0787974730,Business & Economics,Business / Economics / Finance,Business/Economics,Corporate Culture,Employee motivation,Management - General,Organization Theory,Organizational change,Organizational effectiveness,Structural Adjustment,Business & Economics / Management,Business & Management
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