Change Management Excellence: Using The Four Intelligences For Successful Organizational Change
Editorial Reviews
Book Description
* Includes international case studies * Includes a practical checklist of actions * Ideal for managers, consultants and students Businesses need to continually innovate if they are to remain competitive. Applying the "compass of intelligences" model for describing change management -- BI (Business Intelligence), EI (Emotional Intelligence), SQ (Spiritual Intelligence) and PQ (Political Intelligence) -- this book provides practical guidance on how to navigate change in an organization, focusing on the essential elements of change management.
About the Author
Sarah Cook is Managing Director of The Stairway Consultancy. She is the author of Customer Care Excellence (also published by Kogan Page). Steve Macauley Macaulay is a management development consultant at Cranfield School of Management.
Change Management Excellence : Using the Five Intelligences for Successful Organizational Change,Sarah Cook,Steve Macaulay,Kogan Page,0749440333,Business & Economics,Business / Economics / Finance,Business/Economics,Management - General,Multiple intelligences,Organizational change,Structural Adjustment,Business & Economics / Management,Business & Economics / Structural Adjustment,Business & Economics/Management - General,Management & management techniques
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