Managing Conflict in Organizations: Third Edition
Managing Conflict in Organizations: Third Edition
Editorial Reviews
Review
“...I recommend this work for every serious management library, personal and institutional, for those teaching in the area of conflict management, and for anyone who wants to learn conflict management well enough to do consulting work in this important field.”–The International Journal of Conflict Management
Book Description
This revised and updated edition of Rahim's classic work on managing conflict in organizations presents new evidence that suggests, contrary to generally accepted views, that organizational conflict need not be minimized or avoided in all cases. Some conflicts are functional and others are dysfunctional. Substantive or task-related conflict is functional for nonroutine tasks, but affective conflicts are dysfunctional irrespective of the task conditions. Classifying conflicts as intrapersonal, interpersonal, intragroup, or intergroup, Rahim explains how to diagnose conflict, how to intervene effectively, and how to handle all the different types of conflict that typically arise in organizations.
Managing Conflict in Organizations: Third Edition
Managing Conflict in Organizations: Third Edition,M. Afzalur Rahim,Quorum Books,1567202624,Business & Economics,Business / Economics / Finance,Business/Economics,Conflict management,Leadership,Organizational Behavior,Business & Economics / Organizational Behavior
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