Human Resource Management : A Guide to Personnel Practice in the Hotel and Catering Industry
Editorial Reviews
Book Description
This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy.
The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change.
Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.
Fully updated and expanded second edition of Human Resource Management
Written in a clear, user-friendly style
Offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context
Book Info
This newly expanded second edition examines the role of human resource management in the hospitality and tourism industry. Includes the practical techniques and strategy. Paper. DLC: Hotels - Personnel management.
Human Resource Management : A Guide to Personnel Practice in the Hotel and Catering Industry
Human Resource Management : A Guide to Personnel Practice in the Hotel and Catering Industry,Riley,Butterworth-Heinemann,0750627298,Business / Economics / Finance,Hospitality industry,Human Resources & Personnel Management,Industries - Hospitality, Travel & Tourism,Personnel management,Tourism,Business & Economics / Human Resources & Personnel Management,Business & Economics-Industries - Hospitality, Travel & Tourism,Hotel & catering trades,Hotel And Restaurant Management,Personnel & human resources management,Personnel And Human Resources Management
English Books:
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