Work Culture, Organizational Performance, and Business Success
Editorial Reviews
Book Description
An organization's work culture and its business success are tightly linked, say the authors of this unique study, yet to understand and manage work culture one must first know how to measure it. The best way to do this is by measuring your employees, but an employee measurement program must be carefully developed and properly implemented. Rollins and Roberts review the major literature,focusing on employee measurement, detail the continuum of corporate cultures, and compile for the first time "best practices" in employee measurement. They also provide six case studies that give highly detailed accounts of how successful companies have implemented employee measurement programs to examine their work culture and then used the resulting information to improve performance and the bottom line. This book is important reading for corporate executives, specialists, and academics involved in human resource management, change management, organizational behavior and development, organization effectiveness, management theory and techniques, organizational measurement methods, and employee attitude/opinion measurement.
About the Author
THOMAS ROLLINS is Managing Director, HayGroup Research for Management, Western Region, located in Los Angeles. DARRYL ROBERTS, fomerly a HayGroup consultant, helps organizations improve their performance, particularly through culture measurement and change, organizational redesign, employee-customer research, and competency-based human resources systems. He previously worked in the banking and computer industries, and also was a research associate on two leading management books, Built to Last and The Leadership Challenge.
Work Culture, Organizational Performance, and Business Success,Thomas Rollins,Darryl Roberts,Quorum Books,1567201229,Business & Economics,Business / Economics / Finance,Business And Society,Business/Economics,Corporate Culture,General,Organizational Behavior,Organizational effectiveness,Success in business,Business & Economics / Organizational Behavior
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