Transforming Workplace Conflict: Performance Skills Workshop

Transforming Workplace Conflict: Performance Skills Workshop

Editorial Reviews
Book Description
Transforming Workplace Conflict

Transforming Workplace Conflict is a comprehensive training course exhibiting the highest standards of instructional design and available only as a licensed curriculum. It is a fully customizable, trainer-led curriculum and carries full reproduction rights. Now you can re-create a course developed at 20 times your cost and created to the highest standards of instructional design.

(Two days) In this trainer-led workshop, managers, supervisors, and team leaders learn to manage conflict by identifying conflicting personality styles. Participants learn to view the sources of conflict as differing perceptions of facts, methods, goals, or values. The most appropriate of five conflict management styles-avoiding, smoothing, bargaining, forcing, problem solving-is then applied to address the situation. By mastering conflict resolution techniques, working relationships are improved and the best solutions to problems are found.

Transforming Workplace Conflict: Performance Skills Workshop,Human Technology Corporation,HRD Press,0874253403,Business & Economics,Business/Economics,Economics, Finance, Business and Industry,Human Resources & Personnel Management,Management - General,Skills

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