In Action: Measuring Learning and Performance (In Action Series)
Editorial Reviews
Book Description
If you are evaluation experts struggling to gauge the success of interventions, training designers who must do their own measuring, or managers who occasionally use HRD programs, this book is for you. Collectively, the 16 case studies from the global marketplace cover various approaches to measuring learning and performance. Numerous settings, methodologies, processes, tools, and techniques span the fields of communication, pharmaceuticals, software development, microcomputer technology, insurance, utilities, and manufacturing. As surely as the realities of the organization define its program evaluation, this book will inspire you with its cutting-edge answers to your challenges.
About the Author
In 1992, Jack J. Phillips founded Performance Resources Organization (PRO), an international consulting firm specializing in human resources accountability programs.
Toni Hodges has 15 years' experience working in the behavioral analysis, systems engineering, and communication environment. She currently manages measurement and evaluations for the Bell Atlantic Training, Education, and Development group and has established corporate standards and policies for training, education, and development program evaluations.
In Action: Measuring Learning and Performance (In Action Series),Jack J. Phillips,Toni Krucky Hodges,American Society for Training & Development,1562861239,Business / Economics / Finance,Business/Economics,Human Resources & Personnel Management
English Books:
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