Measuring the Pulse of the Enterprise
Editorial Reviews
Book Description
Covers and simplifies every step in the survey process
Measuring the Pulse of the Enterprise Getting the Most from Organizational Surveys
Do you want to bring about change in your organization by measuring its "pulse"-how your people really feel about their work environment?
Are you thinking about conducting a survey, but hesitate because the process is too complicated?
This highly practical guide simplifies the survey process by outlining what needs to be done at every step to get the survey right-and gain full value from this remarkably rich and rewarding experience.
A step-by-step approach that works on any type of survey
Whether you're surveying people's opinions, attitudes, values, beliefs, knowledge, or general views, Measuring the Pulse of the Enterprise will walk you step-by-step through the entire process: Before any widespread survey is conducted, during the information-collection process itself, and after input has been collated and analyzed and it is time to take action.
The book is organized into 15 chapters, each with a one-page summary at the end and recommended resources. Topics covered include:
• Various kinds of surveys and what all must focus on
• How to align a survey with your company's goals
• 3 approaches to designing a survey
• Who should be involved in the design process, how large a population should be surveyed, and how often should a survey be conducted
• Often-overlooked aspects of administering surveys
• Preparing individuals and groups who can help the process enormously-or make it difficult
• How much time each phase of the process should take
• Gathering data in intelligent ways and collating the results efficiently
• Analyzing, documenting, and presenting the results
This manual is packed with information and insights organizations of every size and type will find useful. Whether your survey is a one-time event or part of an ongoing effort to gather employee feedback, Measuring the Pulse of the Enterprise will make the process fast, easy and cost-effective.
Measuring the Pulse of the Enterprise,Carey Paul,HRD Press, Inc.,0874257034,Business & Economics,Business/Economics,Human Resources & Personnel Management,Management - General,Skills
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