Interpersonal Skills: Goal-Directed Behaviour at Work (People and Organizations)

Interpersonal Skills: Goal-Directed Behaviour at Work (People and Organizations)

Editorial Reviews
Book Description
Interpersonal Skills argues that a distinguishing factor between the successful and unsuccessful manager is his or her level of interpersonal competence. Research has demonstrated that people who are able to consciously manage the way they relate to others are much more successful in terms of achieving their goals. With this in mind, the book aims at increasing our awareness of those techniques which will help us to manage working relationships more effectively. John Hayes uses practical examples and illustrations to explain how we can learn to read the actual or potential behavior of others and use this knowledge to our advantage in the workplace. Some of skills examined in detail are listening to nonverbal messages, information-getting, explaining, presenting, helping, influencing negotiating, and working with groups.

About the Author
John Hayes is Professor of Management Studies in the School of Business and Economic Studies at the University of Leeds.

Interpersonal Skills: Goal-Directed Behaviour at Work (People and Organizations),John Hayes,Routledge,0044454953,Business / Economics / Finance,Human Relations In Business,Human Resources & Personnel Management,Interpersonal relations,Organizational behavior,Psychology,Psychology, Industrial,Personnel & human resources management

English Books:

English Books

Recommended Books