Customer and Patient Care Manual and CD: With Practical Techniques for Improving Customer Care and Patient Relationships in Healthcare, for all Levels ... Dentist, and Executives, who want

Customer and Patient Care Manual and CD: With Practical Techniques for Improving Customer Care and Patient Relationships in Healthcare, for all Levels ... Dentist, and Executives, who want

Editorial Reviews
Foreword Reviews, October, 2004
Four stars for the series: "enable(s)any health care organization to change their organizational culture and deliver customer satisfaction."

Book Description
Customer and patient Care teaches how to handle customer and patient situations. Healthcare staff have to deal with the special demands of both. The course structure is many short suggestions and principles followed immediately by interactive questions an

Customer and Patient Care Manual and CD: With Practical Techniques for Improving Customer Care and Patient Relationships in Healthcare, for all Levels ... Dentist, and Executives, who want

Customer and Patient Care Manual and CD: With Practical Techniques for Improving Customer Care and Patient Relationships in Healthcare, for all Levels ... Dentist, and Executives, who want,Daniel Farb,University Of Health Care,1594910197,Business & Economics,Business/Economics,Caregiving,Customer Service,Education & Training,Human Resources & Personnel Management,Medical / Nursing,Medical / General

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