Benchmarking Staff Performance: How Staff Departments Can Enhance Their Value to the Customer (Jossey Bass Business and Management Series)

Benchmarking Staff Performance: How Staff Departments Can Enhance Their Value to the Customer (Jossey Bass Business and Management Series)

Editorial Reviews
Book Description
Discusses how staff departments can enhance their value to the customer. Filled with great ideas to help executives make sure the value that staff groups add is customer defined. DLC: Organizational effectiveness.

Book Info
Discusses how staff departments can enhance their value to the customer. Filled with great ideas to help executives make sure the value that staff groups add is customer defined. DLC: Organizational effectiveness.

Benchmarking Staff Performance: How Staff Departments Can Enhance Their Value to the Customer (Jossey Bass Business and Management Series)

Benchmarking Staff Performance: How Staff Departments Can Enhance Their Value to the Customer (Jossey Bass Business and Management Series),Jac Fitz-Enz,Pfeiffer & Company,1555425739,Benchmarking (Management),Business / Economics / Finance,Business/Economics,Entrepreneurship,Human Resources & Personnel Management,Leadership,Line and staff organization,Organization Development,Organizational effectiveness,Customer services,Ownership & organization of enterprises,Personnel & human resources management

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