How To Deal With Verbal Aggression : At work at home or on the street
How To Deal With Verbal Aggression : At work at home or on the street
Editorial Reviews
Book Description
Increasingly today we seem to face more and more verbal aggression. At work, on the streets, even at home... but how do you deal with it? A common reaction is to shout back, but that will probably just cause the situation to escalate into further abuse. In this book, trainer Robert Agar-Hutton teaches the basic techniques of how to deal with someone who is verbally aggressive, and to bring the situation under control. Suitable for people aged 14 and up.
How To Deal With Verbal Aggression : At work at home or on the street,Robert Agar-Hutton,Troubador Publishing Ltd,1899293787,Anger Management,Conflict Resolution,Family & Relationships,Family/Marriage,Interpersonal Relations,Psychology,Business & Economics / Management,Robert Agar-Hutton
English Books:
- How to Pass Psychometric Tests, 2nd Ed
- HRM and Performance : Achieving Long-Term Viability
- HRM in Europe : Evidence of Convergence?
- Human Behavior in Organizations + Self-assessment Library Access Code V. 3.0
- Human Resource Management in the Hospitality Industry
- Human Resources Management : The Complete Guidebook for Design Firms
- Impact Hiring
- Info-line : How to Build and Use a 360-Degree Feedback System
- Information Technology Education in the New Millennium
- Integrating People Management into Public Service Reform
English Books
Recommended Books
- Felice Varini: Point of View
- From Hanging Chad to Baghdad
- Porn King: The Autobiography of John C. Holmes
- Performance Testing Microsoft .NET Web Applications
- Mastering Team Leadership
- Physics of Solar System Plasmas
- Molecular Biophysics : Structures in Motion
- Organic Superconductors
- Mr. Monk Goes to the Firehouse
- Pontius Pilate: A Biographical Novel
- Kitchen Junk
- Lillian Too's Little Book of Feng Shui at Work
- Normandy 1944: German Military Organization, Combat Power and Organizational Effectiveness
- Kentucky Birds
- Lonely Planet Libya