Editorial Reviews
Book Description
After briefly considering the demands by global competition for high levels of skills, this highly accessible and practical book shows how a low priority on learning and widespread wasteful training has stemmed from the hierarchical organization and been reinforced by short term financial views. Using examples from all sizes of business, it shows that the only way organizations can counteract the resulting low performance is to develop a genuine team working culture. Team skills are dissected down to the basic interpersonal skills and attitudes neglected or marginalized by Western TQ philosophy. These are identified as the core skills of learning and collaborative relationships between manager, employee, supplier and customer, which are characteristic of successful companies. Traditional barriers to trainers' effectiveness are listed followed by suggestion for strategies for gaining top management commitment to culture change for overcoming these barriers.
From the Back Cover
The traditional and still widespread hierarchical organization, constrined by short-term financial goals, is often trapped into: giving low priority to learning, skills and empowerment; wasteful training - when it occurs; ineffective deployment of TQM and HRM techniques; downsizing when faced with superior competition, further eroding morale and skill capability. This puts many western businesses, large and small, into a weak position against global competition, as high levels of knowledge and skill utilization - needed for continuous innovation and efficiency improvement - become paramount for survival. Developing a learning culture is a clear, easy to read practical guide which shows you how to break the downward spiral. Using a unique examination of the cultural dimension of learning and training and examples, and exmaples from successful businesses of all sizes, the book considers the main problems faced by trainers and managers and offers a solution. Gives a blueprint for effective work-based and external training; Provides arguments and evidence to help gain top management commitment to removing the barriers to continuous learning and cost-effective training; Develops a strategy showing how to implement radical culture change, or build on changes already begun.
Developing a Learning Culture: Empowering People to Deliver Quality, Innovation and Long-Term Success (Mcgraw Hill Training Series),Sue Jones,McGraw-Hill Book Co,McGraw-Hill Companies,0077079833,Business / Economics / Finance,Business/Economics,Employee Training And Development,Employee empowerment,Entrepreneurship,Human Resources & Personnel Management,Organizational learning,Success in business
English Books:
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