Delivering on the Promise : How to Attract, Manage and Retain Human Capital
Editorial Reviews
Amazon.com
After exploring strategic planning, TQM, and reengineering, many management consultants began seriously concentrating on the people who actually populate and drive the workplace--just as a tightening employment market makes it more difficult than ever to attract and retain a top staff. The consultants at Arthur Andersen, under a motto proclaiming they "realize the value of people," have been focusing on this so-called human capital side of business through a proprietary approach that's based upon their experiences with firms like Land Rover Vehicles, IBM, Mobil Oil, and the Ritz-Carlton Hotel Company. Previously offered only to clients, this methodology is now laid out for all to see (and use) in Delivering on the Promise: How to Attract, Manage, and Retain Human Capital. Partners Brian Friedman, James Hatch, and David M. Walker present a step-by-step exploration of the process and what it may mean to businesses in the future; along the way they explain how to evaluate existing personnel and personnel-related programs in relation to specific company goals and how to realign corporate focus whenever necessary. Individual chapters follow the five stages of human-capital development as identified in Anderson's "Five Squared" program: clarification, assessment, design, implementation, and monitoring. --Howard Rothman
Review
Michael R. Losey CEO, Society for Human Resource Management Delivering on the Promise provides a complete formula for measuring human capital assets and turning people advantages into real strategic business advantages.
Delivering on the Promise : How to Attract, Manage and Retain Human Capital
Delivering on the Promise : How to Attract, Manage and Retain Human Capital,Brian Friedman,James A. Hatch,David M. Walker,Free Press,0684856581,Business & Economics,Business / Economics / Finance,Business/Economics,Entrepreneurship,Human Resources & Personnel Management,Human capital,Management - General,Manpower,Manpower planning,Personnel And Human Resources Management,Personnel management,Business & Economics / Systems & Planning,Management & management techniques,Personnel & human resources management
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