Problem Employees and Their Personalities
Editorial Reviews
Review
“In Problem Employees and Their Personalities, author William T. Martin uses a psychological approach to help readers better understand and more effectively deal with "problem" employees. The book describes several employee types including the prima donna, the rebel, the back-stabber and those employees who always say "that's not my job." The book relies on case studies to illustrate typical behaviors and reasonable solutions. . . . He suggests ways for managers to help these employees understand that their behavior is disruptive to the workplace. He shows how problem employees can be placed in a work setting where they will be most productive. The book begins with two introductory chapters and then focuses on the difficult types of problem employees. Individual chapters each present a discussion of a particular behavior type, intervention strategies and a case study to give the discussion real life perspective. The book also offers tips on how to recognize disruptive personalities in the interviewing process.”–
Book Description
This book is written for personnel and training managers who need specific information on how to recognize and deal effectively with "problem" employees. Based on Martin's experience with hundreds of employees in a variety of work settings over a 22-year period, the volume describes a number of employee types and the overt/covert behaviors they manifest, and explains the personality dynamics involved. The practical advice offered is based on understanding and cooperating with the employee, a framework born of necessity, given the fact that today's employment climate precludes the use of personality tests. The individual chapters combine case examples with discussion, offering the busy practitioner a better understanding of certain employee behaviors and methods for dealing with them.
Problem Employees and Their Personalities
Problem Employees and Their Personalities,William T. Martin,Quorum Books,0899304176,Business / Economics / Finance,Business/Economics,Human Resources & Personnel Management,Personnel And Human Resources Management,Problem employees,Business & Economics / Human Resources & Personnel Management
English Books:
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