Crisis Management in the Tourism Industry

Crisis Management in the Tourism Industry

Editorial Reviews
Review
"Dr. Glaesser examines the subject in a very systematic and consistent manner and shows that not every negative event must necessarily turn into a crisis."

Francesco Frangialli, Secretary-General, World Tourism Organization.

"With tens of millions of jobs dependent upon tourism around the globe, perfecting our crisis management skills is critical to the success of our industry and to the world economy. Never has this been more important than in today's uncertain geopolitical environment."

William S. Norman, President & CEO, Travel Industry Association of America

Review
"Dr. Glaesser examines the subject in a very systematic and consistent manner and shows that not every negative event must necessarily turn into a crisis."

Francesco Frangialli, Secretary-General, World Tourism Organization.

"With tens of millions of jobs dependent upon tourism around the globe, perfecting our crisis management skills is critical to the success of our industry and to the world economy. Never has this been more important than in today's uncertain geopolitical environment."

William S. Norman, President & CEO, Travel Industry Association of America

Crisis Management in the Tourism Industry

Crisis Management in the Tourism Industry,Dirk Glaesser,Butterworth-Heinemann,0750659769,Business & Economics,Business / Economics / Finance,Business/Economics,Decision Making & Problem Solving,Human Resources & Personnel Management,Industrial Management,Industries - Hospitality, Travel & Tourism,Management - General,Business & Economics / Management,International economics,Management & management techniques,Tourism industry

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