Continuous Improvement Tools (Quality Improvement Series)

Continuous Improvement Tools (Quality Improvement Series)

Editorial Reviews
Book Description
These two volumes offer a commonsense approach to creating and sustaining quality-improvement efforts. Your process improvement, problem-solving teams and self-managed work teams will function better with the tools and techniques presented in this book.

About the Author
RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald's. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California. MATTHEW E. NIEDZWIECKI, manager of Quality Management at Children's Hospital Los Angeles, is an experienced training and organization development practitioner. His extensive background and areas of expertise include total quality management, training design, process analysis, and data interpretation.

Continuous Improvement Tools (Quality Improvement Series),Richard Y. Chang,Matthew E. Niedzwiecki,Pfeiffer,0787950815,Business / Economics / Finance,Business/Economics,Human Resources & Personnel Management,Industrial management,Quality (Management),Quality control,Business & Economics / Human Resources & Personnel Management,Production & quality control management

English Books:

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2. Critical Thinking: A Campus Life Casebook, Second Edition
3. Customize Your Career: How to Develop a Winning Strategy to Move Up, Move Ahead, or Move On
4. Dancing on Live Embers: Racial Equity at Work
5. Effective Interviewing: A Handbook of Skills and Techniques
6. Employee Management for Small Business (Numbers 101 for Small Business)
7. Evaluating the Impact of Training : A Collection of Tools and Techniques
8. Evolving Practices in Human Resource Management : Responses to a Changing World of Work (J-B SIOP Professional Practice Series)
9. Fieldbook of Team Interventions
10. Fired, Laid Off, Out of a Job : A Manual for Understanding, Coping, Surviving

English Books

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