The Guidebook for Performance Improvement : Working with Individuals and Organizations

the guidebook for performance improvement : working with individuals and organizations

more information about The Guidebook for Performance Improvement : Working with Individuals and Organizations

The Guidebook for Performance Improvement : Working with Individuals and Organizations

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Book Description
The ultimate resource for improvement and planning! This treasure trove of information gives you expert direction for helping your organization and its employees improve performance. Unlike most resources on organizational improvement that consider only the micro- (individual) and macro- (organization) levels, this guide incorporates the mega- (customer/client) level in planning success.

The Guidebook for Performance Improvement draws on all the current improvement approaches--quality, reengineering, job-task analysis, reward programs, and others--synthesizes those ideas, and offers you a wide range of success strategies to maximize workplace performance. A desk reference like no other, this book gives you cutting-edge tips and techniques for achieving organizational breakthroughs.Selected Contents:--The Origins and Critical Attributes of Human Performance Technology
  • Research and Development Origins of Performance Systems
  • Social Responsibility
  • --A Strategic-Planning Framework: Mega Planning
  • Preparing Performance Indicators and Objectives
  • Needs-Assessment Basics
  • Business-Unit Performance Analysis and Development
  • Organizational Mapping
  • Job-Task Analysis
  • --The Hierarchy of Interventions
  • Applications of Total Quality Concepts to Organizational Effectiveness
  • Developing Front-line Employees: A New Challenge for Achieving Organizational Effectiveness
  • Job Aids
  • Recruitment and Turnover
  • Accountability for Staff Turnover
  • Performance Management
  • Program Management: Its Relationship to the Project
  • Rewards and Performance Incentives
  • Developing Test and Assessment Items
  • Quality Management/Continuous Improvement
  • Performance Appraisal

    From the Inside Flap
    The only practical guide to performance improvement that regards customer satisfaction as the ultimate goal! This book combines all the current improvement approaches into one comprehensive, holistic approach that can be successfully applied to individuals and organizations alike.

    The Guidebook for Performance Improvement : Working with Individuals and Organizations

    The Guidebook for Performance Improvement : Working with Individuals and Organizations,Roger Kaufman,Sivasailam Thiagarajan,Paula MacGillis,Pfeiffer,0787903531,Business / Economics / Finance,Entrepreneurship,Human Resources & Personnel Management,Management - General,Measurement,Organizational effectiveness,Performance,Reference,Business & Economics / Human Resources & Personnel Management,Ownership & organization of enterprises,Personnel & human resources management

    English Books:

    1. The Health Care Manager's Human Resources Handbook
    2. The High Performance Organization : Creating Dynamic Stability and Sustainable Success (C)
    3. The Management of People in Mergers and Acquisitions
    4. The Management Task, Third Edition (CMI Open Learning Programme)
    5. The Peri-Urban Interface: Approaches to Sustainable Natural And Human Resource Use
    6. The Process-Based Organization: A Natural Organization Strategy
    7. The Targeted Evaluation Process
    8. The Ten Practices of Excellent Supervisors in High Performance Organizations
    9. Towards Strategic Staff Development in Higher Education
    10. Training for Organizational Transformation : Part 1: For Policy-makers and Change Managers

    English Books

    English Books

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