Quality Games for Trainers: 101 Playful Lessons in Quality and Continuous Improvement

Quality Games for Trainers: 101 Playful Lessons in Quality and Continuous Improvement

Editorial Reviews
Book Description
100 Fast, enjoyable games bring TQM Concepts to Life! As downright effective as it is entertaining, Quality Games for Trainers, by Marlene Caroselli, packs 100 fast-paced, hands-on activities designed to drive home TQM principles in any organization. Each self-contained game and activity includes a fully scripted mini-lecture, ways to stir up interest and encourage trainee participation, reproductible handouts, and discussion questions. In all, 12 independent sections serve up entertaining options for teaching and reinforcing the essentials of: empowering workers; benchmarking; assuring continuous improvement; enhancing communication; satisfying customers; building teamwork and enriching team meetings; improving work processes; much more.

About the Author
Marlene Caroselli (Rochester, NY) is a successful author and frequent contributor to leading business publications including Stephen Convey's Executive Excellence.

Quality Games for Trainers: 101 Playful Lessons in Quality and Continuous Improvement,Marlene Caroselli,McGraw-Hill,0070115028,Business & Economics,Business / Economics / Finance,Business/Economics,Employees,Handbooks, manuals, etc,Leadership,Management games,Quality (Management),Study and teaching,Total quality management,Training,Training of,Business & Economics / Training

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9. Self-Directed Learning: A Practical Guide to Design, Development, and Implementation (Jossey Bass Business and Management Series)
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English Books

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