The Performance Consulting Toolbook
Editorial Reviews
Book Description
Savvy trainers know that the burgeoning new area of performance consulting is where the money and the opportunities are in the training and development field today. This book will equip you with the skills, tools, and practical knowledge you need to make the career-enhancing leap from trainer to performance consultant. Learn the secrets of the most sought-after consultants in the business, including how to analyze and measure employee performance problems, determine the causes of the problems, choose the most appropriate and cost-effective intervention, design learning systems that employees want to use, establish credibility with your clients, and more.
From the Back Cover
Many of today's top companies have cooled on implementing expensive training programs and are instead opting for more cost-effective solutions to employee performance problems. The new heroes are performance consultants--experts who can find solutions other than training to a wide range of common employee problems. Savvy trainers know that the burgeoning new area of performance consulting is where the money and the opportunities are. But not all of them have the new perspective needed to break into this high-potential field. That's where this book comes in. It will equip you with all the practical information and tools you need to help any company find a solution that works--one guaranteed to save time, effort, and money. You'll learn all the secrets that the most sought-after consultants in the business know, including: how to transfer your best skills as a trainer to the role of performance consultant; how to analyze and measure employee performance problems; how to determine the causes of performance problems; how to choose the right intervention--from job aids to new incentives to process re-design; how to improve organizational performance; how to achieve results through coaching, mentoring, peer-to-peer teaching and learning; how to evaluate employee performance and how well a given method is working. You'll also learn the best ways to establish credibility with your consulting clients, how to establish clear expectations up front, and how to make sure that your recommendations are implemented. The book includes reproducible forms, checklists, charts, and exercises that will help you immeasurably on the job, as well as before you begin each consulting job. It's guaranteed to give your career the important boost it needs!
The Performance Consulting Toolbook
The Performance Consulting Toolbook,Carolyn Nilson,McGraw-Hill Companies,007047169X,Business & Economics,Business / Economics / Finance,Business consultants,Business/Economics,Consulting,Employees,Human Resources & Personnel Management,Training,Training of,Industrial or vocational training,Personnel & human resources management
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