Managing Quality Customer Service (A Fifty-Minute Series Book)

Managing Quality Customer Service (A Fifty-Minute Series Book)

Editorial Reviews
Book Description
Determine what customers really want, how to meet those needs and measure your service.

Managing Quality Customer Service (A Fifty-Minute Series Book),William B. Martin,Crisp Learning,0931961831,Business / Economics / Finance,Business/Economics,Human Resources & Personnel Management,Management - General,Customer services

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