Supervision : A Pharmacy Perspective
Editorial Reviews
Book Description
Addresses the major personnel issues that supervisors in the pharmacy field face, and the skills needed to fulfill the supervisor's responsibilities. The book recommends and explains effective supervisory actions to handle or prevent problems, including tardiness, absenteeism and leave abuse, employees who go over the supervisor's head, employees who withhold information, inappropriate attire and hygiene, supervising former peers, and complaints and litigation involving customers and employees. Readers will learn skills such as staff scheduling; strong, verbal, nonverbal and written communication; good documentation practices; confidentiality; corrective action and discipline; motivation strategies; performance improvement plans; and conflict management. Numerous tables and boxes summarize major points for easy access.
Book Info
National Institutes of Health, Bethesda, MD. Guide to the unique supervisory challenges of today's pharmacy workplace. Includes community practices, chain pharmacies, hospitals, and other settings. Features practical advice about motivation, communication, delegation, scheduling, performance improvement, and reward. Softcover. DNLM: Pharmacy Administration--methods--United States.
Supervision : A Pharmacy Perspective
Supervision : A Pharmacy Perspective,Jeannette Y. Wick,APhA Publications,1582120137,Medical,Medical / Nursing,Personnel Management,Pharmacy,Pharmacy Administration,Pharmacy Management,Physical Medicine & Rehabilitation,United States,methods,Health systems & services,Medical / Pharmacy,Personnel & human resources management,Pharmaceutical industries
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