Customer Service From the Inside Out Made Easy

Customer Service From the Inside Out Made Easy

Editorial Reviews
Training & Coaching Magazine, May 2006
A rigorous manual [that] will win over many readers with its no-nonsense approach and jam-packed advice.

Book Description
The how-to manual for creating a customer experience that delivers a powerful competitive advantage Most customer service books describe what excellent customer service looks like and then tell you to go do it. That's as useful as curing insomnia by showing insomniacs videos of people sleeping! This book moves beyond what superior customer service looks like and spells out how you can make it happen. It teaches you how to motivate your employees to personally focus on customer satisfaction, creating a chain reaction of contagious enthusiasm that gives businesses a huge competitive advantage and a surge in customer loyalty and sales.

Customer Service From the Inside Out Made Easy

Customer Service From the Inside Out Made Easy (Entrepreneur Made Easy),Paul Levesque,Entrepreneur Press,1932531912,Business & Economics,Business / Economics / Finance,Business/Economics,Customer Service,Customer relations,Customer services,Handbooks, manuals, etc,Small Business - General,Business & Economics / Small Business

English Books:

1. Designing and Leading Team-Based Organizations, A Leader's/Facilitator's Guide (TM) (The Jossey-Bass Business & Management Series)
2. Developing THE Global Organization: Strategies for Human Resource Professionals (Managing Cultural Differences)
3. Diversity and the Bottom Line: Prospering in the Global Economy
4. Downsizing Issues
5. Effective Behavior in Organizations (REP) with PowerWeb
6. Effective Human Resource Development : How To Build A Strong and Reponsive HRD Function (Jossey Bass Business and Management Series)
7. Effective Interpersonal Relationships
8. Effective Training Strategies: A Comprehensive Guide to Maximizing Learning in Organizations (Berrett-Koehler Organizational Performance Series)
9. Employee Benefit Plans in a Nutshell (Nutshell Series) (In a Nutshell (West Publishing))
10. Essentials of Power, Influence, And Persuasion (Business Literacy for Hr Professionals)

English Books

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