Delivering Results: A New Mandate for Human Resource Professionals
Editorial Reviews
Amazon.com
Dave Ulrich wants human-resources managers to start doing "the real work" of companies: improving customer service and increasing shareholder value. Ulrich, a business professor at the University of Michigan, is editor of Delivering Results, a collection of 15 Harvard Business Review articles on managing human resources. In the lead essay, "A New Mandate for Human Resources," Ulrich argues that many companies pigeonhole human-resources managers as "incompetent, value-sapping support staff" useful only for shuffling paperwork and dealing with red tape. "It's time to destroy the stereotype and unleash HR's full potential," Ulrich writes. HR should be focused on results--for example, by executing strategy and developing better ways to manage benefits and information, he says.
The articles in this book are aimed at helping HR pros excel at work. "Good Communication That Blocks Learning," authored by Chris Argyris, says that to be truly creative, managers and employees must start asking tougher questions of each other and worry less about politics. "Changing the Way We Change," written by Richard Pascale, Mark Millemann, and Linda Gioja, examines successful turnarounds at Sears, Shell, and the U.S. Army. In "Opening the Books," John Case writes that employees are more motivated if management shares financial goals and income statements. The book also includes Harvard Business classics like "The Core Competence of the Corporation" by C.K. Prahalad and Gary Hamel and "What is Strategy?" by Michael Porter. HR professionals, company executives, and people interested in business management will enjoy this book and profit from it. --Dan Ring
Book Description
This hardcover edition is available only in a premium, full-cloth binding. It will not ship with a dust jacket.
The profession of human resources is at a crossroads. Although a small but increasingly vocal faction is questioning both the value and the need for HR, in fact, HR has never been more necessary. The challenges facing today's businesses demand speed, responsiveness, learning, and teamwork-in short, organizational capabilities. And HR is uniquely positioned to deliver organizational capabilities, but only if it is willing to abandon many of its traditional functions, assume an entirely new role, and develop a new agenda.
Delivering Results collects some of the best articles from the Harvard Business Review and creates a resource that addresses the need for HR to re-invent itself as a strategic player capable of generating organizational capabilities. With an introduction from Dave Ulrich, author of the bestselling Human Resource Champions, this collection examines the new skills, roles, and purpose that HR must cultivate if it is to add value. The goal of this timely Harvard Business Review book is to define a new era in management, one in which HR is no longer considered a bureaucratic department devoted to staffing, policy, and compensation, but is looked to as a partner in shaping and directing strategic outcomes.
The contributions in provide an enlightening look at issues such as change, strategic unity, innovation, and intellectual capital, revealing how HR must take a leadership role in contributing to these initiatives. The articles are organized around four categories-Delivering Core Capabilities, Creating Strategic Clarity, Making Change Happen, and Creating Intellectual Capital-to help HR professionals answer questions such as: * How do we fight and win the war for talent? * How do we create value? * How do we profitably grow our business? * How do we facilitate both individual and organizational learning? For the work of HR to directly contribute to employee, customer, and shareholder value, it must guide the development of organizational capabilities that turn strategy into action. Delivering Results reveals the power of HR strategies to influence not just individual, but company performance, offering actionable strategies that yield results from the factory line to the boardroom. A Harvard Business Review Book.
Delivering Results: A New Mandate for Human Resource Professionals
Delivering Results: A New Mandate for Human Resource Professionals,David Ulrich,Edited,an Introduction by Dave Ulrich,David Ulrich,Harvard Business School Press,0875848699,Business & Economics,Business / Economics / Finance,Business/Economics,Entrepreneurship,Human Resources & Personnel Management,Personnel And Human Resources Management,Personnel management,Personnel & human resources management
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