Editorial Reviews
Book Description
This guide is essential for anyone who wants to set up a successful on-the-job training program. This book includes an eight-step model for setting up a structured, team-driven, on-the-job training program, plus easy-to-understand templates, instructions, and checklists, and case studies any size organization can apply.
About the Author
Diane Walteris founder and president of Human Performance Applications, a Seattle-based firm specializing in on-the-job training. She is a consultant and workshop leader whose unique team-driven OJT system has caught the attention and passion of companies throughout the United States and Canada. With more than 13 years' experience designing, developing, implementing, and evaluating OJT, Walter has helped employees at all organization levels identify skill and knowledge gaps, reduce process variation, redefine procedures and processes, write training materials and job aids, and train fellow workers where it matters most--on the job. She has trained and certified in-house on-the-job trainers in a variety of organizations, ranging in size from 50 to more than 100,000 employees. She is a frequent speaker at international and national conferences, and the author of numerous articles for professional and trade publications.
In 1982, Walter was awarded a bachelor of science degree in metallurgical engineering from the University of Washington and, in 1987, received a master of arts degree in psychology from the Adler School of Professional Psychology. Her master's work was focused on organizational change and individual and team performance on the job. She has developed courses and consulted on team building, conflict resolution, motivation, communication, decision making, human behavior, and on-the-job training. In addition to the team-driven structured OJT model presented in this book, Walter has created models for conducting needs assessments, performing task analyses, identifying contributing factors and root causes of accidents and incidents, and evaluating employee performance.
Training On the Job,Diane Walter,ASTD,1562863029,Business / Economics / Finance,Business/Economics,Human Resources & Personnel Management,Business & Economics / General
English Books:
Recommended Books