The Art of Constructive Confrontation : How to Achieve More Accountability with Less Conflict
Editorial Reviews
Book Description
Praise for The Art of Constructive Confrontation
"There's no magic formula for building a successful enterprise, large or small. If you're in the business of making a profit, you're in the business of building people. First you build your people. After that, your people produce the profit. The Art of Constructive Confrontation is an easy-to-follow, systematic process that makes sure you don't get those things backwards. Constructive confrontation is the closest thing you'll ever find to hold people accountable for what they do, while at the same time reducing the conflicts that get in the way of productivity and, ultimately, profits."
-Spencer Hays, founder, The Tom James Company Executive Chairman, Southwestern/Great American, Inc.
"The Art of Constructive Confrontation is a clear and concise road map to making the all-important conversations between team leaders and team members happen. More than that, the constructive confrontation process keeps those conversations happening, keeps them consistent and constructive, keeps everybody accountable, and unleashes the leadership potential in everyone."
-Angelo Valenti, PhD, leader of The Company Psychologist and coauthor, Unleashing Leadership
"Embracing constructive confrontation builds a strong, effective leader with a strong, effective team. This book covers the step-by-step process to make you that kind of leader."
-Danny Cox, coauthor, Leadership When the Heat's On
Download Description
A manager's guide to improving efficiency, increasing accountability, and lessening conflict Confrontation is used too often among business leaders as a last resort or a way to express frustration. But using confrontation constructively can actually improve leadership and organizational effectiveness. Constructive confrontation is a structured, systematic, three-step approach that decreases conflict and increases accountability by connecting the dots between what people want and what organizations need. Stressing the importance of well-articulated expectations, detailed follow-up, and recognition of achievement, constructive confrontation improves accountability, clears up misunderstandings about goals, and actually lessens conflict. This book shows every manager how to use constructive confrontation to enhance organizational performance through accountability and action
--This text refers to the
Digital
edition.
The Art of Constructive Confrontation : How to Achieve More Accountability with Less Conflict
The Art of Constructive Confrontation : How to Achieve More Accountability with Less Conflict,John Hoover,Roger P. DiSilvestro,Wiley,047171853X,Business & Economics,Business / Economics / Finance,Business Ethics,Business/Economics,Communication in personnel man,Communication in personnel management,Conflict management,Human Resources & Personnel Management,Interpersonal confrontation,Management - General,Business & Economics / Management,Personnel & human resources management
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