Organizational Surveys : Tools for Assessment and Change (J-B SIOP Professional Practice Series)
Editorial Reviews
Book Description
With escalating demands upon research and assessment growing more varied, surveys are now used to assess and drive organizational change by examining company performance, customer and employee satisfaction, empowerment, and key aspects of corporate culture.
With Organizational Surveys, you'll learn how to:
No other book approaches this collection's range and specificity, or its emphasis on actual practice in organizations. It's your indispensible toolbox for assessment and change!
From the Inside Flap
Unprecedented competitive pressures are driving companies to employ organizational surveys in ways undreamed of in past years. With escalating demands upon research and assessment growing more varied, surveys are now used to assess and drive organizational change by examining company performance, customer and employee satisfaction, empowerment, and key aspects of corporate culture. Award-winning researcher and consultant Allen I. Kraut has brought together many of the best practitioners in the business in this wide-ranging "report from the field" on how surveys are used in leading organizations and how these tools are likely to be used in the future. Highly experienced and well-known contributors from Allstate Insurance, Delta Consulting, Ford, IBM, the U.S. Office of Personnel Management, W.W. Burke Associates, and other top firms examine critical elements common to the survey process. All of the contributors stay focused on actual practice in real organizations. Learn about:
Organizational Surveys : Tools for Assessment and Change (J-B SIOP Professional Practice Series),Allen I. Kraut,Pfeiffer,0787902349,Attitudes,Business & Economics,Business / Economics / Finance,Consumers,Development - Business Development,Employee attitude surveys,Entrepreneurship,Evaluation,Human Resources & Personnel Management,Leadership,Organization Development,Organizational effectiveness,Reference,Business strategy,Organizational theory & behaviour,Psychology & Psychiatry / Occupational & Industrial Psychology
English Books:
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