Editorial Reviews
Book Description
How would a typical American workplace be structured if the employees could design it? According to Richard B. Freeman and Joel Rogers, it would be an organization run jointly by employees and their supervisors, one where disputes between labor and management would be resolved through independent arbitration. Their groundbreaking book--based on the most extensive workplace survey of the last twenty years--provides a comprehensive account of employees' attitudes about participation, representation, and regulation on the job. More than anything, the authors find, workers want their voices to be heard. They desire a greater role in the workplace (but doubt management's willingness to share power), and have strong ideas about how their involvement could improve not just their lot but also their companies' fortunes. Many nonunion workers favor the formation of unions, and virtually all union workers strongly support their union. Most employees support the creation of labor-management committees--to which workers would elect their representatives--to run the organization and settle conflicts. And, contrary to commonly held assumptions, workers (including those in unions and those wishing to be) do not like dissension with their supervisors; they overwhelmingly prefer cooperative relations. The authors also report on the views of the supervisors, who confirm their wish to retain exclusive authority to make decisions, but demonstrate a willingness to listen more actively to labor's concerns by giving employees a more substantial voice on advisory committees. Freeman and Rogers present their findings within a broader picture of the evolving structure of labor and management in the United States. Their detailed description of their survey--how it was constructed and conducted--provides a model for workplace research in our time. And the results allow the voices of employees to be heard on matters profoundly affecting their jobs, their lives, and, ultimately, the state of the American economy.
From the Back Cover
"This book provides a wealth of new data and new ideas concerning worker attitudes towards unions and management. It is a sure bet to be the focus of much future debate in both academic and public policy circles."--Harry Katz, Cornell University
"This challenging volume reports on answers to fundamental questions--what do workers want and what do they think; what forms of participation and representation do they seek? These responses from individual workers need to be read and reflected upon by every supervisor or manager, labor union representative, and government officer concerned with the American workplace. The country's future depends on it."--John T. Dunlop, Former Secretary of Labor
"Past efforts to reform labor law failed in part because the voice of the workforce was missing. By summarizing what workers have to say, What Workers Want opens a new era of debate with a fresh approach. Let's hope policymakers are listening."--Thomas A. Kochan, Sloan School of Management, Massachusetts Institute of Technology
"One of the most frequently asked questions in economic life is: ‘How do you feel about your job?' or ‘How do workers feel about their work?' Either question is most often answered by casual, second-hand, or purely anecdotal information. But not here. Using meticulously planned research, the authors tell in careful detail how workers really feel and what they want. And all the writing is in clear, non-technical English, with an occasional amused comment and the relevant quantitative support. This is a strong recommendation; I've never thought one better justified." --John Kenneth Galbraith, Harvard University
--This text refers to the
Paperback
edition.
What Workers Want
What Workers Want,Richard B. Freeman,Joel Rogers,ILR Press,0801485630,Attitudes,Business & Economics,Business/Economics,Employees,Job satisfaction,Labor,Labor & Industrial Relations - General,Politics / Current Events,United States
English Books:
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