Pfeiffer's Classic Activities for Improving Interpersonal Communication
Pfeiffer's Classic Activities for Improving Interpersonal Communication
Editorial Reviews
Book Description
Pfeiffers Classic Activities for Interpersonal Communication is a comprehensive resource filled with ready-made learning activities that you can immediately put to use in your ongoing effort to maintain and improve workplace communication. This important collection of timeless activities brings together classic resources drawn from more than thirty years of the Pfeiffer Annuals. Editor Jack Gordon, former chief editor of Training Magazine, has selected experiential learning activities, instruments, and discussion resources that both new and seasoned trainers can rely on to enhance training events on communication, customer service, sales, teamwork, or management development.
Pfeiffer's Classic Activities for Interpersonal Communication includes
- Tools and information about how personality types and cultural or gender differences influence communication
- Experiential learning activities that build awareness of nonverbal communication
- Activities designed to encourage trust and openness in work groups
- Data about the emotional factors that interfere with clear speaking and effective listening
- Tips for giving performance feedback to subordinates
- Explanations of why trust and openness are preconditions for effective communication
- Advice for using personality typologies in communication-skills training
Book Info
Comprehensive resource provides ready-made learning activities that can be used in ongoing efforts to maintain and improve workplace communication. Includes questionnaires and instruments offering insight into personal communication traits and how an individual is perceived by others. Looseleaf, with pre-printed dividers, in three-ring binder.
Pfeiffer's Classic Activities for Improving Interpersonal Communication
Pfeiffer's Classic Activities for Improving Interpersonal Communication,Jack Gordon,Pfeiffer,0787969265,Business & Economics,Business / Economics / Finance,Business/Economics,Communication In Business,Employee Training And Development,Training,Business & Economics / Training,Business communication & presentation
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